Common Problems:

There was no CD-ROM in my box. How do I get one?
We apologize for this mistake! Please contact our customer service team and they will send you one immediately.

Other Issues:

• The Digital Blue™ Digital Movie Creator 2.0 fails on Microsoft Windows 3.1x or Windows 98 operating systems.
• Application window may fail to resize after PC wakes from Suspend or Standby
• Black Screen in Live Preview window
• When user plays back movies that were recorded with the camera connected to the PC, no audio can be heard.
• Memory shows items still on the camera after a complete download.
• After exported a movie in WMV format, customer cannot play the file.
• Cannot select the camera's microphone in the Audio Setup Wizard.
• After recording a video and playing it back, you see bands of lines that flicker across the image